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Microsoft PL-600 Exam “Microsoft Power Platform Solution Architect” https://www.lead4pass.com/pl-600.html (Total Questions: 47 Q&A)
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Microsoft PL-600 exam questions online practice test
QUESTION 1
A company sells antique books. The company stores data about book locations in an existing system by using the
following database fields: Room, Shelf.
The company must import the data from the existing system into a Power Platform solution. Existing data into must be
modified to match the design of the new solution.
You need to recommend a solution to combine the room and shelf fields into a single column during the import process.
Which tool should you recommend?
A. Power Platform dataflows
B. Data Import Wizard
C. import from CSV
D. Microsoft Excel Online
Correct Answer: B
Dataverse includes a web application tool called Import Data Wizard. You use this tool to import data records from one
or more comma-separated values (.csv), XML Spreadsheet 2003 (.xml), or text files. Use transformation mapping to
modify data before importing it. For example, split a full name that is contained in the source file into a first name and a
last name to match the target columns for a table.
Note:
To implement data import, you typically do the following:
1.
Create a comma-separated values (CSV), XML Spreadsheet 2003 (XMLSS), or text source file.
2.
Create a data map or use an existing data map.
3.
Create a comma-separated values (CSV), XML Spreadsheet 2003 (XMLSS), or text source file.
4.
Create a data map or use an existing data map.
5.
Associate an import file with a data map.
6.
Upload the content from a source file to the associated import file.
7.
Parse the import file.
8.
Transform the parsed data.
9.
Upload the transformed data into the target Dataverse server.
Reference: https://docs.microsoft.com/en-us/powerapps/developer/data-platform/import-data
https://docs.microsoft.com/en-us/powerapps/developer/data-platform/add-transformation-mappings-import
QUESTION 2
You need to recommend a solution for handling data entry requirements for the mobile audit teams. What are two
possible ways to achieve the goal? Each correct answer presents a complete solution. NOTE: Each correct selection is
worth one point.
A. Canvas app within Power Apps Player
B. Canvas app within a browser
C. Dynamics 365 Field Service
D. Dynamics 365 App for Outlook
Correct Answer: AB
Scenario:
Audit teams must have the ability to view worker information on their mobile devices.
Audit teams must be able to record data during visits to locations where workers are placed.
When you create an app, or someone shares an app with you, you can run that app on the Power Apps mobile app or in
a web browser.
Reference:
https://docs.microsoft.com/en-us/powerapps/user/run-app-browser
QUESTION 3
You are designing a Power Platform solution.
During quality assurance testing the API limits are reached.
You need to identify and resolve the issue.
Which two actions should you recommend? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
A. Allocate Microsoft Dataverse capacity add-on subscriptions.
B. Use the out-of-the-box User Summary report from the Reports section of the solution\\’s model-driven app.
C. Review the Home tab Dataverse analytics dashboard.
D. In the Power Platform admin center, review the Usage section of the Power Apps analytics dashboard.
E. In the Power Platform admin center, review the Runs section of the Power Automate analytics dashboard.
Correct Answer: AC
A: When users exceed their limits, administrators can see this in the admin center (see below). You can do either one of
the following:
1.
Adjust the app or flow to use fewer API requests
2.
Purchase the Power Apps and Power Automate capacity add-on for your organization.
C: Home (default) Dashboard.
This is the default dashboard that provides information on the number of active Dataverse users, storage usage, the
most active workflows, and more.
API Calls: API Calls Number of API calls that were made by the Dataverse environment for the selected time period.
Reference: https://docs.microsoft.com/en-us/power-platform/admin/api-request-limits-allocations
https://docs.microsoft.com/en-us/power-platform/admin/analytics-common-data-service
QUESTION 4
A company uses manual processes to track interactions with customers. The company wants to use Power Platform to
improve productivity. The company has the following requirements:
1.
Provide customers with an online portal where they can submit and review cases.
2.
Ensure that customers can chat online with a customer service representative at any time.
3.
Route chats to customer service representatives based on skill and availability. You need to recommend a solution to
the company.
Which three components should you recommend? Each correct answer presents part of the solution. NOTE: Each
correct selection is worth one point.
A. Dynamics 365 Virtual Agents chatbots
B. Customer self-service portal
C. Dynamics 365 Field Service
D. Business process flows
E. Omnichannel for Customer Service
Correct Answer: BDE
B: Customer self-service portal: A customer self-service portal enables customers to access self-service knowledge,
support resources, view the progress of their cases, and provide feedback.
Note: Based on the selected environment in Power Apps, you can create a Dataverse starter portal or a portal in an
environment containing customer engagement apps (Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics
365 Field Service, Dynamics 365 Marketing, and Dynamics 365 Project Service Automation).
E: Omnichannel for Customer Service offers a suite of capabilities that extend the power of Dynamics 365 Customer
Service Enterprise to enable organizations to instantly connect and engage with their customers across digital
messaging channels.
Incorrect Answers:
A: The Dynamics 365 Field Service business application helps organizations deliver onsite service to customer
locations.
C: Dynamics 365 Virtual agent is a no-code-required AI-based application that is focused on providing customer service
organizations the ability to engage in personalized conversations that go beyond the conversational search. Virtual
agents provide the ability to deploy and manage the automation of handling problems with specific solutions.
Reference: https://docs.microsoft.com/en-us/powerapps/maker/portals/portal-templates
https://docs.microsoft.com/en-us/dynamics365/customer-service/embed-chat-widget-portal
QUESTION 5
HOTSPOT
A company offers continuing education courses for medical professionals. Each time a course is offered, the company
tracks that the session has taken place in an Excel workbook.
The company maintains a list of required qualifications for an educator to teach a course. Educator qualifications range
from languages spoken to advanced degrees.
The company needs the following custom table relationships defined:
1.
Associate educators with a list of their professional qualifications.
2.
Assign a primary educator to each course that is held.
3.
Collect information about every course that is held.
You need to determine the type of relationship that best fits the requirement.
Which type of table relationship should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Correct Answer:
Box 1: One-to-many relationship
Each educator can have 0, 1, or many qualifications Box 2: One-to-many relationship Each educator can be the primary
educator for 0, 1 or many cources.
Box 3: Many-to-many relationship that uses a custom table.
Note: N:N (Many-to-Many): A table relationship that depends on a special Relationship table, sometimes called an
Intersect table, so that many rows of one table can be related to many rows of another table.
Reference:
https://docs.microsoft.com/en-us/powerapps/maker/data-platform/create-edit-entity-relationships
QUESTION 6
You are designing a model-driven app that allows a company to manage sales opportunities. The company has a
complex security model that includes the following requirements:
1.
The vice president of sales must be able to see opportunities for sales managers and sales representatives.
2.
Sales managers must be able to see opportunities for all sales representatives.
3.
Sales representatives must only see opportunities that they own.
You need to recommend security tools for controlling user access.
Which two tools should you recommend? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
A. Account hierarchy
B. Field security profile
C. Position hierarchy
D. Security roles
Correct Answer: CD
With the position hierarchy security, a user at a higher position has access to the records owned by a lower position
user or by the team that a user is a member of, and to the records that are directly shared to the user or the team that a
user
is a member of.
The hierarchy security model is an extension to the earlier security models that use business units, security roles,
sharing, and teams. It can be used in conjunction with all other existing security models.
Reference:
https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/developer/security-dev/hierarchicalsecurity-control-access-entities
QUESTION 7
You are designing a database table for a client. You have the following requirements:
1.
Maintain a comprehensive list of colors and their corresponding RGB values and hexadecimal values.
2.
Prevent the addition of duplicate colors based on the hexadecimal value for the color.
You need to recommend a design for the table.
Which two actions should the client perform after the table is created? Each correct answer presents part of the
solution.
NOTE: Each correct selection is worth one point.
A. Mark the hex value column as business required.
B. Configure and schedule a recurring bulk record deletion job.
C. Create alternate keys for the table.
D. Mark the RGB value column as business required.
Correct Answer: BC
B: Setting a column to Business Required means that the default behavior of a model-driven or canvas app will enforce
this requirement in the app.
C: With alternate keys you can now define a column in a Dataverse table to correspond to a unique identifier (or unique
combination of columns) used by the external data store. This alternate key can be used to uniquely identify a record in
Dataverse in place of the primary key. You must be able to define which columns represent a unique identity for your
records. Once you identify the columns that are unique to the table, you can declare them as alternate keys through the
customization user interface (UI) or in the code.
Reference: https://docs.microsoft.com/en-us/powerapps/maker/data-platform/create-edit-field-portal
https://docs.microsoft.com/en-us/powerapps/developer/data-platform/define-alternate-keys-entity
QUESTION 8
You are a Power Platform consultant for an internet support company.
The company lacks a budget to buy third-party ISVs or add-ons.
The company requires a new system that achieves the following:
1.
All support issues must come in by email, need to be logged, and assigned to the support group.
2.
Accounts must synchronize with the parent company Oracle database.
3.
Reports must be sent to the executives on a weekly basis.
4.
No custom code will be used in the system.
You need to recommend the components that should be configured.
Which two components should you recommend? Each correct answer presents part of the solution. NOTE: Each correct
selection is worth one point.
A. Power Virtual Agents
B. Microsoft Dataverse
C. server-side synchronization
D. Microsoft Customer Voice
Correct Answer: BD
The Dynamics 365 Customer Voice data is stored in Microsoft Dataverse.
Dynamics 365 Customer Voice is an enterprise feedback management application you can use to easily keep track of
the customer metrics that matter the most to your business. … It provides a personalized experience, enabling you to
collect customer feedback and get relevant insights quickly and easily, all in a few clicks.
Incorrect Answers:
A: Power Virtual Agents lets you create powerful chatbots that can answer questions posed by your customers, other
employees, or visitors to your website or service.
Reference: https://docs.microsoft.com/en-us/dynamics365/customer-voice/about https://docs.microsoft.com/enus/dynamics365/customer-voice/data-flow
QUESTION 9
HOTSPOT
An animal welfare organization wants to track the movement of wolf packs in a region. Cameras at specific locations
capture images when motion is detected within the camera sensor range. Staff upload the images manually to a shared
drive and then analyze the images.
The organization wants to automate image capture and analysis. The organization has the following requirements:
1.
Save captured images in an appropriate location.
2.
Analyze saved images by using an image recognition process.
3.
Display data in real-time dashboards.
You need to recommend the correct technology for the requirements.
What should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Correct Answer:
Box 1: Automated cloud flow.
Create a cloud flow when you want your automation to be triggered either automatically, instantly, or via a schedule.
Automated flows: Create an automation that is triggered by an event such as arrival of an email from a specific person,
or a mention of your company in social media.
Incorrect Answers:
1.
Business process flows provide a guide for people to get work done.
2.
Desktop flows are used to automate tasks on the Web or the desktop.
3.
Instant flows: Start an automation with a click of a button. Wide range of tasks such as requesting an approval, an action
in Teams or SharePoint.
Box 2: Desktop flow and AI Builder Desktop flows are used to automate tasks on the Web or the desktop. Using Power
Automate Desktop you can automate tasks on the desktop as well as the Web. Box 3: Model-driven app dashboard with
Power BI
The Power BI cloud service works with Microsoft Dataverse apps to provide a self-service analytics solution. Power BI
automatically refreshes the app\\’s data displayed.
Reference: https://docs.microsoft.com/en-us/power-automate/flow-types https://docs.microsoft.com/enus/powerapps/maker/model-driven-apps/use-power-bi
QUESTION 10
HOTSPOT
You need to design a Power Platform solution that meets the following requirements:
1.
Capture data from a row during deletion to be used in an automated process.
2.
Use AI to process forms and automate data entry from paper-based forms.
Which requirements can be met by using out-of-the box Power Platform components?
Instructions: For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:
Box 1: Yes
This can be done with Dataverse flows: The When a row is added, modified or deleted trigger runs a flow whenever a
row of a selected table and scope changes or is created.
Box 2: Yes
AI Builder is a Microsoft Power Platform capability that provides AI models that are designed to optimize your business
processes. AI Builder enables your business to use AI to automate processes and glean insights from your data in
Power
Apps and Power Automate.
Reference:
https://docs.microsoft.com/en-us/power-automate/dataverse/create-update-delete-trigger
QUESTION 11
HOTSPOT
You are designing a Power Platform solution for a company that provides in-home appliance maintenance. When a
customer schedules a service appointment, a dispatcher assigns one technician for a specific time and location.
The solution must capture information about the technician assigned to each appointment and the list of tools that the
technician must bring to the appointment.
You need to recommend the data type for the captured information.
Which data type should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Correct Answer:
Box 1: Choice
Like Choices below, but can only select one of the option.
Incorrect Answers:
1.
Customer: A lookup column that you can use to specify a customer, which can be an account or contact.
2.
Lookup: Data in one table often relates to data in another table. For example, you might have a Teachers table and a
Class table, and the Class table might have a lookup relation to the Teachers table to show which teacher teaches the
class. You can use a lookup column to show data from the Teachers table. This is commonly referred to as a lookup
column.
3.
The LookUp function finds the first record in a table that satisfies a formula. Use LookUp to find a single record that
matches one or more criteria. For both, the formula is evaluated for each record of the table
Box 2: Choices You can customize forms (main, quick create, and quick view) and email templates by adding multiselect columns that are called Choices. When you add a choices column, you can specify multiple values that will be
available for users to select. When users fill out the form they can select one, multiple, or all the values displayed in a
drop-down list.
Reference: https://docs.microsoft.com/en-us/powerapps/maker/data-platform/types-of-fields
QUESTION 12
HOTSPOT
You need to recommend a solution to meet user interface requirements.
What should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Correct Answer
Box 1: Create and embed a Power Bi radial gauge A radial gauge chart has a circular arc and shows a single value that
measures progress toward a goal or a Key Performance Indicator (KPI). The line (or needle) represents the goal or
target value. The shading represents the progress toward that goal. The value inside the arc represents the progress
value. Power BI spreads all possible values evenly along the arc, from the minimum (left-most value) to the maximum
(right-most value).
In this example, you\\’re a car retailer tracking the sales team\\’s average sales per month. The needle represents a 140
cars sales goal. The minimum possible average sales is 0 and the maximum is 200. The blue shading shows that the
team
is averaging approximately 120 sales this month.
Box 2: Add an inspection order to the work order form
You can add inspections to work orders in Dynamics 365 Field Service.
Field Service inspections are digital forms that technicians use to quickly and easily answer a list of questions as part of
a work order. The list of questions can include safety protocols, pass-and-fail tests for a customer asset, an interview
with
a customer, or other audits and assessments performed before, during, or after a work order.
Example:
Reference: https://docs.microsoft.com/en-us/power-bi/visuals/power-bi-visualization-radial-gauge-charts
https://docs.microsoft.com/en-us/dynamics365/field-service/inspections
QUESTION 13
HOTSPOT
You are supporting the go-live process for a company. The company is responsible for migrating data to the Power
Platform by using a custom solution.
The company reports the following issues:
1.
Migration processes fail due to operation timeouts.
2.
Records that include lookup columns often fail to load.
You need to recommend a solution.
What should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Correct Answer:
Box 1: Increase multithreading and/or batch size settings
Box 2: Ensure you are loading data in a specific order. Load the base tables in the hierarchies first.
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QUESTION 1
HOTSPOT
You need to ensure that there are no leads for a customer before you create a new opportunity for the customer.
How can you use duplicate detection rules to achieve this goal? To answer, select the appropriate options in the answer area.NOTE: Each correct selection is worth one point.
Hot Area:
Correct Answer:
QUESTION 2
You use Power Bl Desktop to configure Power Bl reports and dashboards.
You need to create a canvas app that displays account information and include the app in a Power Bl report.
Which three actions should you perform? Each correct answer presents part of the solution.
NOTE Each correct selection is worth one point.
A. From the Power Apps Insert menu, add a Power BI tile
B. From the Power BI Desktop menu, insert a Power Apps visual and include the required fields in the Power Apps data
C. Publish the report to the Power BI service
D. Connect to Common Data Service from Power BI Desktop
Step 1 (B): Here\\’s how we embed PowerApps into a Power BI report:
1. Download and login to the Power BI desktop application
2. Click on (…) and select “Import from the marketplace.”
Step 2: Open Power BI desktop and use “Get data” to connect with the Common Data Service data source.
Step 3: Publish the report to Power BI service.
Reference: https://purple.telstra.com/blog/powerbi-integration-with-powerapps
QUESTION 3
HOTSPOT
A company uses Common Data Service to manage account and contact information.
The company plans to use the Al Builder model to make key business decision.
You need to integrate prebuilt Al Builder models with Power Automate.
Which models should you use? To answer, select the appropriate option the answer area.
NOTE Each correct selection is worth one point.
Hot Area:
Correct Answer:
QUESTION 4
A customer tracks events by using a custom entity.
The custom entity includes a custom field for the venue of the events. The customer must be able to display the events
by venue in a calendar.
You need to ensure that all events display by venue in the calendar.
To which component should you add a control?
A. Form
B. view
C. Field
D. Chart
If you use unified interface, you can display any record in a calendar view via the calendar control.
1. Go to Settings->Customization->Customize the System
2. Open the configuration for the entity that you want to use the calendar control (Opportunities in our example)
3. Click the View tab
4. Click “Add Control” and select the calendar control.
5. Click the dot for every interface from which you want the calendar control to be available.
Reference: https://crmtipoftheday.com/1206/view-any-dynamics-365-record-on-a-calendar/
QUESTION 5
DRAG DROP
You have a business process flow.
You need to update the business process flow while minimizing administrative and maintenance efforts.
What should you implement? To answer, drag the appropriate features to the correct requirements. Each feature may
be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view
content.
NOTE: Each correct selection is worth one point.
Select and Place:
Correct Answer:
QUESTION 6
You are designing a Power Virtual Agents chatbot.
The chatbot must be able to maintain customer information if the conversation topic changes during a dialog.
You need to configure variables to store customer name and email address.
Which type of variable should you create?
A. session
B. topic
C. bot
D. slot
QUESTION 7
HOTSPOT
You set up a new instance of Dynamics 365 for Customer Service.
Users report a variety of issues working with cases on mobile devices.
You need to configure the mobile app to be able to view cases.
NOTE: Each correct selection is worth one point.
Hot Area:
Correct Answer:
1. User is able to login but can\\’t see Case Records –> “Configure Mobile Settings on Case Entity Level”
2. Users can open cases but cannot see the subject of the case – “configure mobile settings at the field level within the
case form
3. User reports that they cannot access the system from Dynamics 365 mobile app –> Configure a security role in the mobile permission set of the appropriate user https://docs.microsoft.com/en-us/dynamics365/customerengagement/mobile-app/set-up-dynamics-365-for-phones-and-dynamics-365-for-tablets
QUESTION 8
HOTSPOT
You configure an alert in Power BI.
You need to alert users when the value of a tile exceeds a threshold. To answer, select the appropriate options in the
answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Correct Answer:
Reference: https://docs.microsoft.com/en-us/power-bi/create-reports/service-set-data-alerts
QUESTION 9
You are a Dynamics 365 administrator for a veterinarian clinic.
On the client appointment form, there is a dropdown field for clients to select their type of pet. If a client selects the
option Other, the veterinarian wants a text field to appear so that additional details can be added.
You need to create a dynamically visible field.
What should you configure?
A. field visibility on the form
B. workflow
C. business process flow
D. business rule
https://www.sherweb.com/blog/dynamics-365/configuring-business-rules-within-microsoft-dynamics-365-crm/
QUESTION 10
HOTSPOT
You are designing a canvas app that connects to Common Data Service.
You need to configure the app to meet the requirements and ensure that the canvas app is available offline.
What should you implement? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point
Hot Area:
Correct Answer:
Reference: https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/offline-apps
QUESTION 11
DRAG DROP
A company uses Common Data Service to store sales data.
For the past few quarters, the company has experienced a decrease in sales revenue. The company wants to improve
sales forecasting.
The company plans to use AI Builder to implement the solution. You select fields that will be used for prediction.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions
to the answer area and arrange them in the correct order.
Select and Place:
Correct Answer:
Step 1:
Before you can use your prediction model, you have to train it to perform the way you want.
Step 2:
After you train your model, publish it to make it available.
Publish your model when you want to make it available to users in your Power Apps environment.
Step 3: Use the model with Power Apps
Reference:
https://docs.microsoft.com/en-us/ai-builder/prediction-train-model
QUESTION 12
You must create a new entity to support a new feature for an app. Entity data will be transactional and will be associated
with business units.
You need to configure entity ownership.
Which entity ownership type should you use?
A. user or team owned
B. organization-owned
C. none
D. business-owned
QUESTION 13
You configure and test a user interface (UI) flow. You plan to run the flow as a scheduled flow.
The UI flow must run on a Windows 10 device. As part of process automation, the UI flow must sign into the Windows
10 device with the credentials for a user account named User1.
You need to ensure that the flow runs during non-peak hours and requires no physical user intervention.
What should you do?
A. Ensure that the User1 account has an active user session on the device.
B. Ensure that all user sessions are signed out.
C. Ensure that there are no active user sessions on the device.
D. Ensure that all user sessions are signed out except for locked user sessions.
Answer B is incorrect because it will work if you have disconnected sessions. The sessions do not need to be signed
out; they just cannot be active.
Reference: https://docs.microsoft.com/en-us/power-automate/ui-flows/run-ui-flow
QUESTION 14
DRAG DROP
You are a Dynamics 365 Customer Service developer.
A salesperson creates a chart.
You need to ensure that the chart is available to all users on the team.
Which actions should the salesperson perform? To answer, drag the appropriate actions to the correct users. Each
action may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to
view content. NOTE: Each correct selection is worth one point.
Select and Place:
Correct Answer:
QUESTION 15
You need to create the FAQ solution content What should you do first?
A. Al Builder
B. Suggest fs
C. Automate
D. Trigger phrases
Publish the answer:
| Q2 | Q4 | Q6 | Q9 | Q12 | Q13 | Q15 |
| BCD | B | A | D | A | C | A |
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