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Free Microsoft MB-920 exam questions and answers

QUESTION 1

HOTSPOT
A company plans to implement Dynamics 365 Customer Insights and use the audience insights capability.
Instructions: For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:

Correct Answer:

Reference: https://docs.microsoft.com/en-us/dynamics365/customer-insights/audience-insights/overview

 

QUESTION 2

HOTSPOT
A company plans to use Dynamics 365 Supply Chain Management.
Instructions: For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:

Correct Answer:

Reference: https://docs.microsoft.com/en-us/learn/modules/introduction-dynamics-365-supply-chainmanagement/9-manufacturing

 

QUESTION 3

HOTSPOT
A company plans to implement Dynamics 365 Human Resources.
Instructions: For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:

Correct Answer:

Reference: https://docs.microsoft.com/en-us/dynamics365/human-resources/hr-personnel-maintain-employee-injuryillness-information

 

QUESTION 4

A company plans to implement a manufacturing solution that includes integrated rate shipping costs for distribution.
You need to recommend a product to the company.
What should you recommend?

A. Dynamics 365 Sales
B. Dynamics 365 Field Service
C. Dynamics 365 Commerce
D. Dynamics 365 Supply Chain Management

Correct Answer: D

 

QUESTION 5

HOTSPOT
A company plans to implement Dynamics 365 Finance. The company wants to be able to perform the following actions:
Calculate aged balances by customer.
Create customer invoices that are not related to sales orders.
You need to explore accounting solutions for these business requirements.
What should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

Correct Answer:

Reference: https://docs.microsoft.com/en-us/dynamics365/finance/accounts-receivable/collections-credit-accountsreceivable
https://docs.microsoft.com/en-us/dynamicsax-2012/appuser-itpro/about-customer-invoices-free-text-invoices-and-proforma-invoices

 

QUESTION 6

HOTSPOT
You are evaluating expense management capabilities in Dynamics 365 Finance.
Instructions: For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:

Correct Answer:

Reference: https://docs.microsoft.com/en-us/dynamics365/project-operations/prod-exp/intercompany-expense
https://docs.microsoft.com/en-us/dynamics365/project-operations/prod-exp/expense-management-mobile-workspace

 

QUESTION 7

HOTSPOT
A company plans to implement Dynamics 365 Finance as their financial system. The company needs to know which
features the system supports.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:

Correct Answer:

Reference: https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/sysadmin/tasks/set-up-segregationduties
https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/analytics/financial-reporting-intro

 

QUESTION 8

HOTSPOT
A company plans to implement Dynamics 365 Project Operations.
You need to recommend a capability that meets each requirement.
Which capability should you recommend? To answer, select the appropriate option in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

Correct Answer:

Reference: https://docs.microsoft.com/en-us/dynamics365/project-operations/psa/project-stages
https://docs.microsoft.com/en-us/dynamics365/project-operations/psa/resource-management-skills-proficiency

 

QUESTION 9

A company plans to implement Dynamics 365 finance and operations apps. The company wants to integrate Microsoft
Teams with these applications.
Which three platforms support Microsoft Teams integration? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

A. Dynamics 365 Commerce
B. Power BI
C. Microsoft Dataverse
D. Dynamics 365 Customer Engagement (on-premises)
E. SharePoint Online

Correct Answer: ABE
Reference: https://docs.microsoft.com/en-us/dynamics365/teams-integration/teams-integration

 

QUESTION 10

HOTSPOT
A company uses Dynamics 365 Finance.
Instructions: For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:

Correct Answer:

Reference: https://docs.microsoft.com/en-us/dynamics365/supply-chain/procurement/tasks/create-purchase-returnorder
https://docs.microsoft.com/en-us/dynamics365/finance/accounts-payable/create-vendor-payments-payment-proposal

 

QUESTION 11

A retailer sells products by using an e-commerce site, brick and mortar stores, and phone sales.
Different processes are used for each type of order source.
You need to ensure that you can support each type of sale.
What should you recommend?

A. case management and loyalty programs
B. a mobile app and online sales
C. a retail store, an online store, and a call center
D. a mobile app and a credit card gateway

Correct Answer: C
Reference: https://docs.microsoft.com/en-us/dynamics365/commerce/channel-setup-online

 

QUESTION 12

DRAG DROP
A company plans to implement Dynamics 365 Supply Chain Management.
Match each manufacturing strategy to its definition.
To answer, drag the appropriate manufacturing strategy from the column on the left to its definition on the right. Each
manufacturing strategy may be used once, more than once, or not at all.
NOTE: Each correct selection is worth one point.
Select and Place:

Correct Answer:

Reference: https://docs.microsoft.com/en-us/dynamics365/supply-chain/production-control/production-processoverview

 

QUESTION 13

A customer owes two vendors $500 each for services performed. The customer wants to post a lump sum of $1,000 to
a bank to cover the payments.
You need to be able to track vendor payments individually.
Which feature should you recommend?

A. Ledger setup
B. Journal voucher
C. Bank reconciliation

Correct Answer: B

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